Please reach out to us at info@fridaystours.com if you cannot find an answer to your question.
What if every day was Friday? How would that feel? What is that "Friday feeling" to you?
For many, that feeling can mean:
Whatever "Friday" means to you, we are trying to help get you there. Whether you're seeing Lisbon for the first time, vacationing in Portugal again, or taking some time to explore the city you are already living near, we want you to eagerly anticipate your experience and enjoy your time with us.
Want to learn more? Check out our About page.
Our founder, Ivanka, has toured Lisbon on foot and has ventured on her own. She observed that while there are many tour options for large groups, there was a lack of truly small, private tours.
If you've ever done a walking tour in a large group, it was likely enjoyable; however, did you find yourself straining to hear or see? Were you able to ask all your questions? Did you walk away not knowing much about your guide?
With Fridays Tours, we aim to give you an experience that is focused on quality, comfort, ease of exploration, and excitement. You will be spending several hours with your guide, and we want you to enjoy your time, ask questions, and fully learn about what you are experiencing. Therefore, small groups are a staple feature of Fridays Tours and one that sets our brand apart from other tour companies.
Fridays Tours is a walking tours business at its core. We provide small-group, themed walking tours that are packed full of good times and interesting facts. Please visit our Services page for more details about our current tour offerings.
Our Book Here page will allow you to book for your party through the booking system we use. You can also access this page by perusing our menu of tours and then clicking the "Book Here" button within the tour page.
Do you have more than 6 people in your group? Please contact us, and we will work with you to organize your experience.
Because we prioritize small-group tours, we currently have a limit of no more than 10 people on a tour. Groups between 7-10 people are by coordination with Fridays Tours so that we can get to know you and plan ahead to accommodate a slightly larger group.
Value-added tax is the tax applied to goods and services in Portugal. In mainland Portugal where Fridays Tours is based, the standard VAT is 23% of the cost of the good or service. Fridays Tours complies with taxation laws in its basis of operations. Fridays Tours values transparency; therefore, customers will see this tax applied before confirming their purchase when booking a tour.
For more information, please visit the following link through the Portuguese Public Services Portal.
Fridays Tours uses the third-party payment gateway, Stripe, to collect and process payment. A fixed rate is applied for processing fees that Stripe will collect in order to complete the payment.
Fridays Tours is a Portuguese company. Tax laws dictate that all Portuguese businesses must issue a tax-compliant "fatura" or "invoice" as the only legally-binding proof of payment. Consumers will receive this regardless of where their country of origin. In order to remain in compliance with Portuguese tax laws, all transactions completed between a consumer and Fridays Tours will result in a subsequent invoice. You may be asked about a Portuguese NIF (Número de Identificação Fiscal), which allows us as the company to comply with Portuguese tax law. If you do not have NIF, this information will not apply to you. Please see this link for more information on NIFs.
NOTE: When you receive your invoice, it is NOT a request for further payment, but, rather, a legally recognized proof of transaction. Any relevant information provided by the consumer is used solely for these purposes. Please see our Privacy Policy for more information on why we ask for this information and how it is used.
We are excited to walk with you, and we hope you are too! However, in the event that unexpected circumstances arise, please note our cancellation policy below:
Cancellations are based on a standard cancellation fee, which is a 0% fee or full refund, EXCEPT FOR when the cancellation is made within less than 10 calendar days before the tour. A breakdown of fees is described as follows:
This policy is in place to ensure that guides are fairly compensated and to support last-minute scheduling changes. This policy is displayed at the time of tour booking with a selection for customer agreement prior to purchase. Therefore, this policy will be upheld without exception.
We appreciate your understanding and hope to see you on your tour!
We want you to enjoy your tour and maintain that "Friday feeling." Therefore, to minimize any discomfort for your feet, we strongly recommend you wear comfortable walking shoes with a good tread. Portugal's streets are full of cobblestones, narrow corners, and hills. To maximize your safety and keep you focused on the experience, we advise against any shoe that will make walking painful or precarious.
Lisbon can get quite hot in the summer! Wear comfortable and breathable clothing that allows you to move freely. Consider sun protection such as hats, sunglasses, sunscreen, and loose-fitting clothing to protect your skin. Plan ahead for your hydration needs by bringing a water bottle.
If light or sporadic rain is forecasted, please bring an umbrella, rain poncho, or raincoat.
If you are booking a tour that does require a dress code, this will be explicitly stated in the tour description.
We understand that events outside of our control occur. Traffic, issues with public transport, and difficulties with navigation can arise. We encourage you to prepare in advance by following these recommendations:
If you or your party is running late on the day of the tour, please try to let us know as soon as you can so that your tour guide is aware. The fastest way to reach us is via our WhatsApp number: +1 847-830-2513.
Our tours begin in one location with introductory and educational information provided. This allows for a strong foundation for the tour as well as allows additional time in the event of tardiness. A 10-minute grace period will be exercised if none of the party has shown by the tour start time. Please be aware that if you are in a mixed group (i.e., others besides your party will be in this tour), the tour will continue regardless of whether or not all parties show on time.
Punctuality is valued at Fridays Tours because we want to impart the best experience to all of our guests, and our guides' schedules are to be respected.
We try to conduct tours within reasonable limitations of the weather.
Please see our Weather Policy for further information.
Currently, Fridays Tours is only available in Portugal, specifically the city of Lisbon. We are a new company, but we have many exciting plans to expand to the Greater Lisbon Area (i.e., Sintra, Cascais, Mafra, etc.) and throughout the country of Portugal.
Do you have a place in mind that you think we should consider? Please email us at info@fridaystours.com. We would love to hear your suggestions!
At this time, all of our tours will be conducted in English. We have plans to add several additional languages soon as we continue to expand our team.